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Reviews From Our Customers

Excellent
4.7
Based on 138 reviews
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Dawn H.
Dawn H.
The crew is friendly, knowledgeable and hardworking. I appreciate that the crew took time to respond to my questions. They clean up after themselves and...
Nineveh M.
Nineveh M.
Arbor Pros comes right out and does the job right. They did everything we asked and more. They go above and beyond. They are professional and courteous....
Alexis U.
Alexis U.
Arbor Pros was great to work with. Had my tree done in December and though there was some rescheduling with the CRAZY winter we have been having, they still...
Carson S
Carson S
These guys were great, they underbid the other Arborists that came and gave me a quote, and everyone I delt with was super nice! They cut down a huge weeping willow and cleaned up all the mess, its like it was never there! I definitely recommend them if you need tree service!
Response from the owner: Thank you Carson! Appreciate the feedback as well as the business!
American L.
American L.
Arbor Pros has taken the pledge to Leave No Veteran Behind; living or deceased. When I've used locally owned and operated Arbor Pros LLC, they've delivered...
Phil R.
Phil R.
My property management finally decided to use this business for the tree and shrub service for my property. After 3 other quotes from other arbor companies...
Tracy C.
Tracy C.
The Arbor Pro Team was great to work with. We were able to get our tree project done quicker than expected. The guys that did our tree cutting worked very...
Pat M.
Pat M.
They were very responsive. Answered their phone, kept appointments on time. Everything was just easy working with them. Excellent completion of the job too!...
Pam Opfer
Pam Opfer
We contacted Arbor Pros to trim 2 huge, healthy 50 year old ash trees. Joe came out within days to give us the estimate and Josh was able to get us on schedule quickly. The crew was efficient and arrived on time. They even called ahead of time to let us know they were on their way.After brief introductions and review the work to be done, they started. It was exciting to watch Jacob maneuver around these big trees in the boom truck. Quite impressive. The cleanup was impeccable. Great job done by this awesome team! Many thanks to Tavis, Jacob, , Tom and K. Very pleased!
Astrid Winterberg
Astrid Winterberg
Very professional, on time, and the crew of 5 took care of a few trees in my yard in less than an hour! Wow!!! And they left no trace of even being here.My trees look happier and I would totally recommend them to anyone.
Theresa C.
Theresa C.
We just had an amazing crew from Arbor Pros clear 46 trees away from power lines on our property as part of PG&E's Enhanced Vegetation Management program....
Joshua Schelling
Joshua Schelling
Loved the work done at my parents property! Took care of some additional requests too, very easy to work with, highly recommended all around!
Doug Smithson
Doug Smithson
They did a great job removing the stumps along my old fence line.Shout out to Tavis for maneuvering the machine through a very tight space, it took a considerable amount of skill.Thank you.
Response from the owner: That's great to hear! Thank you for your review Doug!
Darlene Perkins
Darlene Perkins
I would highly recommend Arbor Pros to anyone needing this type of service. They came out and assessed my tree for free to confirm that my thoughts that it was dead were true. Gave me several options and pricing, separating out each item so I could decide on one or all. As it turned out my husband cut the tree down and got rid of all the debris so only the stump remained. Arbor Pros called ahead to let me know they were on the way and I asked if I could stay at work and they could do the work without me there, they said "no problem". I came home to a clean yard and just the normal sawdust remnants that are to stay. They are so easy to work with, extremely friendly and pricing seemed very fair to me. I didn't even price them out because I knew I'd be happy when they were done so why try to find someone I know nothing about just to maybe save a couple dollars. They are A #1 in my book!
Jeremy The Barber
Jeremy The Barber
Great experience with Wes, very knowledgeable arborists that know what they are doing. My trees look great and I am very pleased with the tree trimming they did on my property. Highly recommend using there services.
Jesse C.
Jesse C.
We live on an acre, much of it covered with very large, mature cottonwoods, and other trees. We needed all trees pruned and three trees removed as well for...
Amy O.
Amy O.
Another 5 star updated review!On time, professional crew.Just finished all of our trees and we are very, very happy!Price was perfect for the work...
Martin Borges
Martin Borges
What a great company to work with - this is 2nd time we have had Arbor Pros out - couldn't do it all last year, but they were so good, we knew we wanted them back. Julio, Aaron and Sam were here on time and ready to get after it - we have huge elms that had not been trimmed in years - they climbed up and cleaned them out and made them look like they belong in a park - very professional, asked us what we thought as they were working to make sure everything was OK - chipped everything and it's done. I highly recommend this outfit - they are damn good.
Philip Bair
Philip Bair
Arbor pros dropped off a truckload of wood chips for me at no cost. Josh was very cheerful, positive, and happy to help. They were punctual and the product was of high quality. Highly recommended!
Shannon G.
Shannon G.
This was our second time using Arbor Pros, this time to give our large ash tree a much needed cleanup as there was a lot of deadwood this year. Excellent...
Chukk Rahn
Chukk Rahn
These guys are everything you would want in an arborist service. My neighbor recommended them. I came home from work one day and the job was done and done well. A year and a half later and my property and the adjacent properties Are still free of the large trees and invasive species (Tree of heaven). Their prices were fair, they did an excellent job removing the trees around powerlines and other utilities. Stumps removed and no more suckers. Just the Kind of local business with supporting
Response from the owner: Chukk, thank you for the kind words! We are happy to hear how pleased you were! Please let us know if you need our services down the road, thanks again!
Keith White
Keith White
Arron and Jacob were assigned to our home to remove 5 trees. Pines and spruce. These young men were very respectful, professional and very safety oriented. Especially since they had to get equipment down a narrow RV drive. They got the job done quickly, with virtually no evidence left behind. This is the second time I have used Arbor Pros. I won't use anyone else. They know there job. Thank you Arron and Jacob for a job well done. And Joe, for the great veteran price.
Response from the owner: Keith, Thank you for the kind words! We greatly appreciate the review and I'll be certain the crew is aware of this positive feedback!
Ray Perkins
Ray Perkins
Joe from Arbor Pros came out to my house to give advice on whether the neighbors could cut roots off my tree that were growing into their yard. Not only were they able to schedule an appointment for me really quickly but Joe was on time, very courteous, very knowledgeable, professional in every way, and just a great guy! The neighbor and I were advised as to which roots and how much they could take off without harming the tree. Since it's in their yard and they are taking responsibility I did not have to use Arbor Pros for this. I would in the future however call them again for ANYTHING related to trees that I might need. Very refreshing to find a company of this caliber in this day and age! I was so impressed that I had to share my experience.
Response from the owner: Thank you very much for the review Ray! We strive to impress our customers with professionalism and it sounds like Joe made a great impression! Thank you again and feel free to reach out anytime for anything tree related!
Mark Ford
Mark Ford
Called Alpine a few years ago. Overpriced and cut like 10 branches. Arbor pros came on time and did exactly what we needed and wanted. Thanks Arbor Pros! Call these guys/gals!!!!!
Olin C.
Olin C.
Professional and courteous.They removed two trees for me, and did a fantastic job. On a second visit to prune trees, they returned and did everything expected.
Response from the owner: Thank you for your review Olin. As we adjusted the price to gain your repeat business we thought the price was fair for the amount of work to be performed. Please feel free to reach out directly to us if your expectations were not met as we would be happy to come back out free of charge to ensure your satisfaction with our work.
Jim
Jim
Arbor Pros. The name says it all. This company has the most professional group of people that we have ever dealt with. All of the people, from Heather in the office to Wes doing estimates to all the crews in the field (and we can only remember a few names - Chase, Paul, Joe, Joel, Steve), have very high standards and work ethics. They have all been punctual, friendly, helpful, efficient, knowledgeable, and fast. We have had Arbor Pros do several jobs for us including pruning/trimming several deciduous trees, removal of a large 60 year old spruce, removing numerous cypress trees, and stump grinding. We have been extremely pleased with each and every outcome. We would definitely recommend Arbor Pros to anyone needing expert tree services. Thanks to Arbor Pros and all the staff there.
Response from the owner: Thank you very much for the kind words Jim. It has been a pleasure to work for you guys each and every time and we look forward to maintaining the relationship!
Valerie Gilmore
Valerie Gilmore
There is an art to cutting down a big tree. It was fun to watch it happen in real time. The Arbor Pros crew that came to the house--Joel, Jacob & Cheyenne--are a great team; they know their craft. Professional, knowledgeable, hardworking, courteous and fast! Cheyenne went above and beyond by coming by later in the week to cart away all the big logs that neighbors didn’t want.Arbor Pros gave me advice on the trees remaining in my yard and suggestions on replacement trees.My neighbor referred me to Arbor Pros. Word-of-mouth is such a powerful tool. There is no doubt that I will spread the word too.Bottom line--Use Arbor Pros! You will be happy you did!
Response from the owner: Thank you so much for the review and for your business!
Denise Riley
Denise Riley
I am extremely pleased with Arbor Pros. The name says it all, they are very professional and they do a fantastic job. My trees now are healthy and beautiful! A huge shoutout to Joe and Julio... you two are great!! Fantastic work, over and above! Thank you SO much! Thank you too Dan! You have a great company.I’m highly recommending this company to everyone I talk to regarding trees. This company knows trees and how to care for them. Don’t hesitate to use them.
Response from the owner: Thank you Denise! We are glad you are happy and appreciate the review.
Kenneth Jones
Kenneth Jones
As a former employee at Arbor Pros, I would like to say that they are genuinely the best employer I ever had, they helped me so much every step of the way, and I owe them a huge debt of gratutude! I learned so much from them and personally wanted to thank them, unfortunately life happens and circumstances are the only reason I no longer work there. I highly recommend Arbor Pros for all your tree service needs, hands down the best tree service in Reno, thank you guys for everything!!!
Response from the owner: Ken it was a pleasure to have you for the time that we did. Appreciate the hard work and we wish you the best in your endeavors.
Debbie Landis
Debbie Landis
I lost a tree in the wind earlier this year and wanted to make sure everything else checked out or was removed. Arbor Pros certainly lives up to their name. The arborist pointed out problem areas, recommended immediate action in some places, treatments in others, and made very thoughtful maintenance recommendations. The crew that did the work was amazing, not just nice and professional (although they were!), they were thorough and SAFE - they had harnesses, eye protection, hearing protection, and were diligent in all their tasks. They worked great together, did everything they spec'd, and cleaned up every single leaf of debris. I'm gong to call about getting on their schedule annually, it was really nice to find a company I like and trust, who does great work.
Response from the owner: Thank you! We appreciate your business and the review! We look forward to working with you again.
Michael Dolci
Michael Dolci
Wes came out last year and we had some work done soon there after. Wes was professional and didn't try to sell my services I didn't need. The folks who came out did their work quickly and were very helpful in answering my questions.Wes came by again this year to check the trees and told me nothing needed to be done until next year. When I asked about cutting back some evergreen bushes, he told me it would less expensive to have a landscaper do it. I appreciate his honesty.
Response from the owner: Thank you Michael!
Kevin Roukey
Kevin Roukey
We hired Arbor Pros to remove 14 pine trees on our lot. We got three estimates and their pricing was the most reasonable. The removal crew of Tavis, Jacob and Julio did a fantastic job of trimming and felling the trees and putting them down exactly where they wanted them. five of the trees wee very close to our house and we are pleased to say we had no damage of any kind. The stump grinding crew of of Kellen and Aaron did a great job.They cleaned up all the debris to our satisfaction and hauled away. I would recommend their services to anyone, their professionalism and focus on costumer service are next to none.
Response from the owner: Thank you Kevin! Working with you was our pleasure and we thank you for your business!
Taylor Cain
Taylor Cain
I highly recommend Arbor Pros. They gave me a great price for a large tree and stump removal. They were very professional and made things simple. Showed up on time, got the job done, and cleaned up well afterwards. This locally owned business is the only choice when it comes to your tree needs. I will be using them again in the future.
Response from the owner: Thank you so much! A pleasure working with you. Dont ever hesitate to call.
Kimberly Pope
Kimberly Pope
Robert & Mr. Vernon did a phenomenal job at our property! Very knowledgeable, courteous, & very hard workers! Would hire them back in a heartbeat! Thank you Arbor Pros!
Response from the owner: Thank you Kim! Thanks for your business!
Anna Belle Monti
Anna Belle Monti
I called ArborPros for a tree emergency - a tree had failed at the Forest Service office in Carson City and was in imminent danger of causing severe damage not only to vehicles, but also to our fence and equipment. I was amazed at their willingness to drop their entire afternoon schedule to come and take care of the problem, as well as their creative solutions to working around vehicles and equipment that couldn’t be moved. Their willingness to get a job done efficiently and correctly is unparalleled, and the professionalism of all their staff can’t be beat. I will definitely be referring ArborPros as often as possible, and they’ll be my first call for any tree maintenance I need - either at home or at work. Thanks, guys!
Response from the owner: Thank you Anna Belle! We are glad we could help, thanks for the call.
Lou Kemper
Lou Kemper
Dan from Arbor Pros was prompt for his estimate appointment, and his estimate was very reasonable. I knew right away that he was a very knowledgeable arborist. His crew members, Donald and Robert, just left my home after trimming and cleaning up 4 messy trees in the front and back yards. They were very efficient, hard workers, as well as courteous and professional — and most importantly, did a wonderful job, including the removal of debris. I would definitely recommend Arbor Pros to others!
Response from the owner: Thank you! Glad we could make you happy!
Lisa Smith
Lisa Smith
I can’t say enough good things about this company. Their quote was significantly lower than that of a competitor, and I didn’t have to wait long to get on their schedule. They were a bit late coming from their previous appointment, but they called twice to let me know their estimated arrival time, and once everyone was here, they completed the job quickly and on schedule. I have fairly plain but mature landscaping, and having Arbor Pros prune several bushes and three Elm trees gave my yard a much-needed facelift. I wouldn’t hesitate to use their service again or to refer them to friends and associates.
Response from the owner: Very glad to hear! Glad you were happy and appreciate your patience since we were a little tardy. Thank you for your business!
Bob Farmer
Bob Farmer
These guys are awesome. Will, Torin, & Rob worked so good together very professional. I was impressed with how quickly the job got done. I definitely recommend this company for all your tree work Thank you Thank you Thank you . Very pleased with the outcome.
Response from the owner: Thank you for the review, and thanks for your business!
Cody Johnson
Cody Johnson
I first used Arbor Pros to remove a tree that had fallen in my yard last year. They did a great job getting over there the same day I called, cleanly removed the tree and even neatly stacked what could be used as firewood. This year, I needed help bringing in a plum tree in my back yard as it had become to large for me to handle the job myself. Besides, who am I kidding, I'm not an arborist. They got me on schedule and did a great job with the tree. It's looking healthier than it has since we bought the home. On top of that, they found a couple shoots growing up from other trees that they removed without charge. I'd recommend Arbor Pros for anyone looking for quality tree care and amazing customer service.
Response from the owner: Thank you Cody! We look forward to maintaining fine health of your trees!
Tim Slagle
Tim Slagle
This group of professionals are the best group of craftsmen I have worked with in years. They are polite, hard working, ethical and they care about your trees. I would highly recommend this company to anyone who needs tree service. Thank you Dan and crew. TS
Response from the owner: Thank you very much for your review! We are very glad you are happy. Thanks again, and thank you for your business!
tamara Gage
tamara Gage
Arbor Pros exceeded my expectations. Chayce contacted me 2 days prior to service to confirm time and location. On the day of service they arrived on time, with all equipment (bucket truck, chipper/tools) and confirmed the work to be performed. The crew were professional and prior to departing for the day insured the area was cleaned up. The job was a 2 day job to include 4 tree removals, pruning 3 trees and clean-up. Chayce took the time to insure that I was satisfied with the job and answered all questions. I would definitely recommend Arbor Pros for any tree work. Excellent job. Thank you.
Response from the owner: Thank you very much Tamara! It was a pleasure working for you thank you again forthe hospitality! I know the guys enjoyed the fresh fruit and muffins!
Josh Mazzoni
Josh Mazzoni
These guys are awesome. Dan runs a quality business. They went above and beyond, and even donated an old chainsaw to my wildland firefighting physical fitness program. I'm looking forward to more business with Arbor Pros in the future!
Response from the owner: Thanks Josh. Good luck on your Wildland Fire Training and thanks for all you do!
Chrissy King
Chrissy King
Had these gentlemen out to my house to take a look at an old tree stump and my tree. They were extremely professional and knowledgeable. They even explained how we would get this huge stump out of my yard. They showed up on time and picked up after themselves. It was great service and would recommend them to anyone. Thanks again Arbor Pro's.
Response from the owner: Chrissy, your absolutely welcome! Thanks for your review
S K
S K
I had these gentleman come out for an estimate on my trees. They showed up on time and were very professional. I decided to use them and I am glad I did. Top notch service, professional, knowledgeable, friendly and clean. If I could give more stars I would. I definitely recommend these guys to everyone
Response from the owner: Thanks so much Shane! It was a pleasure working for you and we are glad we got everything taken care of out there! Look forward to seeing you next year per our annual visit!
Katie Parker
Katie Parker
Arbor Pro's responds quickly and efficiently. I had to do deal with a family emergency in a state where I do not live. Chayce from Arbor Pro's came over and helped identify the issue and then immediately worked to help deal with cutting back a tree that could have had disastrous implications on the house. I appreciated both the professionalism and the "can do" attitude. It was one less thing I had to worry about in a difficult time.
Response from the owner: Katie, we were grateful for the opportunity to help out! Glad everything worked out.
Ethan Patrick
Ethan Patrick
Worth it! Seriously guys my yard (trees) has never looked better, thank you! You've earned me as a life customer. Call these guys for your trees they truly are Pros! You'll be amazed at what these guys can do. Btw I gave your card to my neighbors they'll be calling you. Now I'm not "that neighbor" on the street lol
Response from the owner: Ethan we can't thank you enough for the business, we enjoyed working for you!
Sharon Flanary
Sharon Flanary
The crew at Arbor Pros is efficient and affordable. Their response time is incredible and the quality of service is impeccable. I’ve had them do just about every type of service from treating and trimming trees to downing the ones that unfortunately had to go and I can’t say enough the quality of service. Thank you Arbor Pros!
Response from the owner: Thanks so much Sharon!! Look forward to working with you in the future!
Jim Sloves
Jim Sloves
ARBO PROS is a gem of a company. I will use them again and I highly recommend them.I called Arbor Pros this fall to have some essential tree trimming done (defensible space, house protection from weak damaged limbs, and saving the life of the tree) in Incline.They responded quickly to my my voice mail, set up an appointment to assess the job, set up the work appointment (on a holiday weekend to their credit!. It was not an inconvenience) , and followed through with perfection. (unlike a well-known local company).The morning of the work Arbo Pros called to say they were on their way and would arrive within an hour. The crew were polite, respectful, and professional.A+ .... 5 STAR
Response from the owner: Thank you very much! Thanks for your business!
m Beau Daley
m Beau Daley
I have yet to use the service, I have only watched them work. Top notch crew! Professional and effecient, job site was clean and safe from what I saw they have a class act.
Response from the owner: Much appreciated!
Cheyenne Lang
Cheyenne Lang
Thorough, knowledgable & professional every step of the way. Do yourself a favor & get it done right the first time. Chase, Dan & crew go well above & beyond to ensure customer satisfaction. Thank you Arbor Pros.
Response from the owner: The pleasure was ours!
lisa mezzetti
lisa mezzetti
Great company!Last November they took down an uprooting tree that almost landed on our home.They were safe, efficient and cleaned up great!Highly recommend!
Response from the owner: Thanks so much Lisa, we are happy we could help.
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